Weβre here to make your journaling journey joyful and stress-free! Find answers to our most common questions below π
β Frequently Asked Questions
Shipping & Processing
β³ How long will my order take to ship?
All orders are processed with care and love within 1β2 weeks before being shipped.
π Is shipping free?
Yes! Enjoy free U.S. shipping on all orders over $35.
π Do you ship internationally?
Not at the moment β we're currently focused on U.S. shipping only. But stay tuned β weβre exploring international shipping in the future!
Sticker Use & Quality
π What kind of planners are these stickers for?
Our stickers are perfect for Hobonichi-style planners, but theyβre also lovely in bullet journals, scrapbooks, notebooks, and penpal letters.
ποΈ Can I write on the stickers?
Absolutely! Most pens and markers write beautifully on our matte sticker paper. If using wetter ink, test first for best results.
Designs & Customization
β¨ What kinds of themes do you offer?
Expect a dreamy mix of vintage florals, aesthetic journaling accents, fairytale-inspired scenes, and soft seasonal collections like Early Spring or The First Frost.
π¨ Who designs the stickers?
All designs are created by Jhoncy, who brings a soft, romantic touch inspired by vintage art, journaling, and cozy corners.
Custom Orders & Support
π Do you offer custom designs?
Yes! If you're looking for something personal or themed β reach out. Weβd love to collaborate on something special just for you.
π¬ How do I get in touch?
Use our Contact Form or email us anytime. Weβre always here to help, chat, or share journaling inspiration.
Returns & Issues
π What if something arrives damaged?
We want every delivery to feel magical. If your order is damaged, send us an email with a photo within 7 days, and weβll send a replacement right away.